TSB Bank branches

The list below records the company's branch network as it stood in 2017–2018, when it had locations across the Taranaki area as well as in Hastings, Hamilton, Tauranga, Palmerston North, Wellington, Auckland, Takapuna, Newmarket, Napier, Nelson and Christchurch. By September 2026 the network had contracted to 12 branches nationwide, from 21 four years earlier, so the addresses, telephone and fax numbers below are retained as a historical record and should not be assumed current.

  Taranaki region
Auckland
Corner of Queen and Wellesley Streets
Auckland Central
Auckland
Phone: 09 920 4222
Fax: 09 920 4229
Hours: Mon-Fri: 8:30am-5pm
Sat 10am-1pm

Newmarket
Corner of Broadway and Remuera Road
Newmarket
Phone: 09 927 6800
Fax: 09 927 6809
Hours: Mon-Fri: 8:30am-5pm
Sat 10am-4pm

Takapuna
Corner of Hurstmere and Lake Road
Takapuna
Phone: 09 920 4270
Fax: 09 912 1895

Tauranga
Corner Wharf and Willow Streets
Tauranga
Phone: 07 927 5660
Fax: 07 927 5669

Hamilton
Corner Victoria Street and
Claudelands Road
Hamilton
Phone: 07 959 3700
Fax: 07 959 3709

Hastings
Corner Heretaunga and King Streets
Hastings
Phone: 06 974 7000
Fax: 06 974 7009

Napier
Corner Hastings and Emerson Streets
Napier
Phone: 06 974 8100
Fax: 06 974 8109

Palmerston North
Corner The Square and
Fitzherbert Avenue
Palmerston North
Phone: 06 953 7600
Fax: 06 953 7609

Nelson
Corner Bridge and Trafalgar Streets
Nelson
Phone: 03 539 1800
Fax: 03 539 1809

Christchurch
Corner Colombo and Lawson Streets
Christchurch
Phone:03 377 7530
Fax:03 377 7531

Wellington
145 Lambton Quay
Wellington
Phone: 04 915 4900
Fax: 04 915 4909
Hours: Mon-Fri 8:30am-5pm
Sat 10am-1pm
19 Bell Block Court
Bell Block
New Plymouth
Phone: 06 968 3700

87 Devon Street West
New Plymouth
Phone: 06 968 3700

Cnr Bridge and High Streets
Eltham
Phone: 06 764 8070

544 Devon Street East
New Plymouth
Phone:06 968 3700

Cnr Victoria and High Streets
Hawera
Phone: 06 278 7195
Fax: 06 278 7147

27 Rata Street
Inglewood
Phone: 06 756 7104

486 St Aubyn Street
New Plymouth
Phone: 06 968 3700

Cnr Napier and Tasman Streets
Opunake
Phone: 06 761 8732
Fax: 06 761 8016

Broadway
Stratford
Phone: 06 765 5209

120 Devon Street East
New Plymouth
Phone: 06 968 3700

333c Carrington Street
New Plymouth
Phone: 06 968 3700

Cnr Queen and McLean Streets
Waitara
Phone: 06 754 6719

63 Tukapa Street
New Plymouth
Phone: 06 968 3700

TSB Realty (ceased trading; entries retained as a historical record)

TSB Realty New Plymouth
TSB Centre, 120 Devon Street East
New Plymouth
New Zealand 4340
Phone: +64 6 968 3800

TSB Realty Bell Block
21 Bell Block Court
Bell Block
New Zealand 4312
Phone: +64 6 755 4451

TSB Realty Okato
62 Carthew Street
Okato
New Zealand 4335
Phone: +64 6 752 4816

The figure of 12 branches comes from an independent report by Calibre Partners, quoted by interest.co.nz on 1 September 2026, which records that the bank "has dropped to 12 branches today from 21 four years ago". The table above lists 24 branch entries, 13 of them in Taranaki, double the number the bank operated in September 2026; individual addresses, telephone and fax numbers have not been re-verified.

TSB Realty, the bank's real-estate arm, no longer trades. Its website, tsbrealty.co.nz, redirected to the Bayleys Taranaki franchise (Success Realty Limited) from January 2021 until at least January 2023, and as of September 2026 the domain does not resolve.

On 1 June 2026 TSB's sole owner, the Toi Foundation, entered into a conditional agreement to sell the bank to Heartland Group Holdings for NZ$620 million, and the foundation's trustees voted to approve the sale on 26 August 2026. The transaction remained subject to approval by Heartland shareholders, who were due to vote on 30 September 2026, and by the Reserve Bank of New Zealand. Completion was targeted for 1 December 2026, after which TSB Bank and Heartland Bank are to merge under the name TSB Heartland Bank, with the Toi Foundation holding 17.5% of Heartland Group as its largest shareholder.

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