Bank of Queensland

Bank of Queensland Limited (BOQ) is one of the oldest financial institutions in Queensland. The bank completed the conversion of its owner-managed branches to a corporate network on 1 March 2025 and subsequently closed 26 of the converted branches; at 31 August 2025 its network comprised 111 corporate locations, being 103 branches and eight transaction and service centres. The company is engaged in retail banking, commercial banking and wealth management. It offers savings and investment accounts, home and personal loans, business loans, credit and debit cards, wealth management, self managed superannuation funds (SMSF), equipment and vehicle finance, merchant and payment products, foreign exchange, online banking, trade finance and other services. It also offers a wide range of insurance products including motor insurance, home and contents insurance, landlord insurance, travel insurance, life insurance, credit protection insurance, commercial & business insurance. In 2010, BOQ acquired St Andrew’s business (St Andrew’s Insurance (Australia) Pty Ltd and St Andrew’s Life Insurance Pty Ltd) as well as Australian and New Zealand divisions of CIT Group Inc, a leading supplier of vendor finance to small business companies. In 2013, BOQ bought Virgin Money Australia, the Australian retail arm of the Virgin Group. In 2014, it acquired Investec Bank (Australia) including the professional finance business and the asset finance & leasing business. In 2021, BOQ acquired ME Bank, which continues to trade as a brand within the group but no longer holds a separate authorised deposit-taking licence. St Andrew’s Insurance is no longer listed among the group’s operating brands. Bank of Queensland was established in 1874 as The Brisbane Permanent Benefit Building and Investment Society and at 31 August 2025 employed about 3,800 people and served approximately 1.5 million customers. Its footings, comprising gross loans and advances plus customer deposits, stood at A$145 billion at that date. In July 2026 the bank held A$109.505 billion of total residents assets on its Australian books, according to Australian Prudential Regulation Authority statistics.

Bank of Queensland Divisions:

Retail Banking
BOQ Finance
BOQ Specialist
ME Bank
Virgin Money Australia

Asia-Pacific Banking and Finance Awards
Australian Financial Institution of the Year - Non-Big Four
Innovative Mortgage Product of the Year (for Clear Path mortgage product)
Chief Risk Officer of the Year

Head office address:
100 Skyring Terrace
Newstead Qld 4006
Phone number: +61 7 3212 3333
Website: www.boq.com.au